How to reach us
Head to the Get Started page and submit your details. Use the fields to craft a clear subject and a brief description of your question.
Direct line to our team
Connect with True Activity App
True Activity App delivers a premium, results-focused experience designed for clarity and speed. For questions about platform features, onboarding, or account setup, submit your details through the onboarding journey via the Get Started flow.
General questions
Onboarding and account setup
Data privacy and handling
Response timelines
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No street address published
No phone line available
Ways to reach our team
We do not publish direct emails, phone numbers, or street addresses on this page. For all correspondence, please use the Get Started path so your message aligns with onboarding.
What to include
Provide your full name and preferred contact method, then summarize the topic (e.g., account access, navigation, or policy questions) to help us respond accurately.
Privacy and data handling
We treat submissions with care and collect only what’s necessary to fulfill your request. Review our policies before submitting.
Response windows and availability
Messages submitted via the Get Started flow are reviewed in sequence. Turnaround depends on workload and request type.
Window
Operating hours
Requests are typically handled during standard business hours on weekdays.
Timing
Typical turnaround
Most inquiries receive a reply within 1–2 business days, depending on queue size.
Priority
Urgent matters
For time-sensitive requests, highlight the urgency in your signup summary.
Route your inquiry via the Get Started flow
All messages are routed through the onboarding journey to keep communication consistent with your process. Begin the Get Started flow and include your question in the summary.
